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WhatsApp automation for online stores

An online store can answer product questions, recover carts, and confirm orders on WhatsApp without a separate support tool.

Store flows that belong on WhatsApp

Build the store workflows on build.agentzee.ai.

  • Product questions answered from your catalog and site.
  • Abandoned cart reminders with a checkout link.
  • Order and shipping updates on approved templates.
  • A person joining the chat when the buyer asks.

The store that sells in the chat

An online store loses the buyer between the product page and the payment page. The WhatsApp thread can hold the size, the colour, and the pin code so they do not fill the form twice. The catalog shows the product. The bot answers from the page. Checkout can be a payment link or a COD confirmation, depending on what you already offer.

The same number should receive the cart reminder and the shipping update. Buyers treat a new number as spam. Agentzee keeps both on the API number you connected, with the team inbox behind it.

Start with one leak

Pick the step where people stop: the size chart, the delivery date, or the COD doubt. Write that answer once and let the bot use it. Add the broadcast only after the reply quality is obvious in the inbox. Plans start at ₹1,000 a month for Lite, then ₹2,500, ₹4,400, and ₹8,800. Meta's conversation fee is not inside those numbers.

Questions people ask

Which stores does this fit?

Shopify is the documented path. Other stores can start from a cart or order webhook.

Related

Put this flow on WhatsApp

Book a 20-minute demo. We will show the chatbot, the broadcast, and the AI call on a number you already use.