Chatbot conversations

View, manage, and respond to user conversations across all connected platforms in one place

Session insights and user info

Multi-platform conversations

Search and filter chats

Real-time chat responses

AI and human mode switching

Unified chat inbox

How chatbot conversations work

Navigate to the chatbot section where all your chatbots are listed.

Choose a chatbot to view its conversations. By default, the first chatbot is selected.

Browse all chat sessions from connected platforms and select a conversation to view details.

Toggle between AI Agent mode for automated replies or Human mode to manually respond to users.

View conversation history, check session details like user location, and reply to users in real-time.

Handle chats efficiently with AI automation and human support in a unified inbox.

View user details such as location, session data, and interaction history.

Let AI automatically respond to user queries with intelligent answers.

Take control and manually reply to conversations just like a live chat agent.

Respond instantly to users and maintain seamless communication.

View all conversations from multiple platforms in one centralized dashboard.

Quickly find conversations using search and filter by date or activity.

Can I manage chats from multiple platforms?

Yes, all conversations from connected platforms are available in one inbox.

Do I need to log in to access conversations?

Yes, you must sign in to view and manage chatbot conversations.

Can I reply manually to chats?

Yes, you can switch to Human mode and reply to users manually.

Can I see user details?

Yes, you can view session details like user location and interaction data.

What is AI mode?

AI mode allows the chatbot to automatically respond to user queries.

Can I search conversations?

Yes, you can search and filter chats easily.