Features Hub
All Agentzee Features
Agentzee brings conversational AI, voice calls, marketing broadcasts, and customer relationship management into one unified WhatsApp-first automation platform.
Conversational AI and multi-channel messaging
Agentzee powers intelligent, context-aware conversations directly on the official WhatsApp Business API. Your AI chatbot understands complex customer inquiries, retrieves knowledge base documents, and resolves buyer questions in real time. Beyond text, the agent supports rich media, voice notes, PDFs, and image comprehension to deliver personalized customer journeys 24/7.
Conversations are not confined to WhatsApp alone. Agentzee synchronizes incoming conversations across Instagram Direct Messages, Facebook Messenger, and website live chat widgets into a single workspace, ensuring that no customer inquiry is dropped regardless of where it starts.
AI voice calling and automated outbound workflows
When customers prefer voice or conversations stall in chat, Agentzee triggers automated AI voice calls. Outbound voice agents confirm cash-on-delivery orders, remind clients of upcoming appointments, qualify high-intent sales leads, and collect critical customer feedback.
If a conversation requires human judgment, the voice or chat bot seamlessly executes a live handoff to a human representative, transferring the complete chat transcript and caller context so the customer never repeats themselves.
Targeted broadcasting, lead capture, and interactive forms
Deliver high-converting, personalized WhatsApp broadcast campaigns to segmented customer lists with industry-leading delivery and open rates. Agentzee handles Meta template approval workflows and provides comprehensive delivery, read, and click-through analytics.
Capture qualified leads instantly with interactive WhatsApp native forms and click-to-WhatsApp ads. Attribute revenue directly back to individual Meta ad creatives, understanding which campaigns drive actual sales rather than vanity clicks.
Built-in CRM, team collaboration, and MCP integrations
Manage all customer relationships from a multi-agent team inbox equipped with custom contact fields, conversation tags, deal pipelines, and automated follow-ups. Assign chats to specific team members or departments based on routing rules.
Connect Agentzee to your entire software ecosystem through the Model Context Protocol (MCP) and native webhooks. The AI agent queries your live CRM in HubSpot or Zoho, books calendar appointments in Calendly, and syncs order data with Shopify and WooCommerce in real time.
Questions people ask
What features are included in Agentzee?
Agentzee includes WhatsApp AI chatbots, outbound and inbound AI voice calling, broadcast campaign marketing, an integrated WhatsApp CRM team inbox, click-to-WhatsApp ads tracking, native forms, catalog and in-chat checkout, and 30+ MCP tool integrations.
Do I need developer skills to set up Agentzee features?
No. Agentzee is built for business teams. Workflows, bot responses, broadcasts, and form builders can be configured with intuitive no-code interfaces. Pre-built templates and direct integrations make deployment fast and easy.
Does Agentzee use the official Meta WhatsApp Business API?
Yes. Agentzee operates exclusively on the official Meta WhatsApp Business API, ensuring high deliverability, verified business credentials, and zero risk of phone number bans.
Can Agentzee integrate with our existing CRM and ecommerce store?
Yes. Native connections are available for Shopify, WooCommerce, Razorpay, HubSpot, Zoho CRM, Salesforce, and Google Sheets, alongside custom webhooks and MCP tool support.
Related
Put this flow on WhatsApp
Book a 20-minute demo. We will show the chatbot, the broadcast, and the AI call on a number you already use.