Let's say you walk up to a kiosk, but instead of the usual boring flat screen, you’re meeting a friendly face.

It even smiles at you!

It also makes eye contact and actually talks to you!

So cool, right!?

At that time... you'll actually start feeling like you're having a real conversation and not one with a machine.

And now that’s what interactive 3D avatars can bring to kiosks.

And honestly, it might just change the way we experience kiosks forever!

THE NOT SO FRIENDLY SIDE OF KIOSKS.

Let’s be honest..

Using most kiosks today isn’t that much fun.

You walk up to a kiosk hoping it’ll make things quicker, but instead, it often feels like a snail.

The screen is always covered in fingerprints, and the menus go on forever and ever! Finding what you actually need becomes a headache.

And by mistake, if you ever press the wrong button, good luck finding your way back.

And if you get stuck in between, not knowing what to click next? Well then, that's a real struggle because there’s usually no one there to help you.

Instead of making things easier for people, it can start making people feel a little lost or even stressed out.

And, some people who aren't used to using technology find it more confusing and annoying!

Here’s where most people struggle with kiosks today..

~ THEY’RE CONFUSING:

You might be searching for something, and it might show you something that's totally different. There are too many menus, and finding what you actually want is a huge headache!

On top of that there are a lot of unclear buttons, and no real guidance!

~ THEY FEEL IMPERSONAL:

You’re left tapping a screen!

It often feels like you’re just poking at a screen.

And you gotta do it all on your own.

You get no proper greeting, not even a smile, voice or a little sign that someone’s there to guide you.

Frustrating, isn't it!?

It’s just you and a silly machine.

~ THEY CAN EXCLUDE PEOPLE:

Not everyone finds tech easy..

Some people aren't that comfortable with using such machines.

And that can make people feel really bad!

These machines don't guide you anywhere whenever you get stuck in between...you just wait there, not knowing what to do next.

Total embarrassment!

WHEN KIOSKS LEAVE YOUR CUSTOMERS FRUSTRATED!

Kiosks were made for things to get faster and simpler, but for a lot of people, they’ve done the opposite it.

Instead of helping people, they mostly create stressful moments.

~ FRUSTRATION BUILDS UP:

Imagine a customer wants to get a meal after a long day…

But then they end up in front of a kiosk, and that thing just doesn't function properly…

You get stuck in the middle, and then when you look for someone to help..there's no one out there.

All you're doing is just wasting your time for a really simple task.

And that builds so much frustration within you...a drink you wanted for relaxation after a long day turned into total frustration!

~ CONFIDENCE DROPS:

A lot of people walk away from ordering from kiosks because it may make you feel like you’re a caveman discovering fire.

They start wondering if they pressed the right button or chose the right option or not.

Some people even avoid using them completely, because that whole experience with the kiosk feels more stressful than being helpful.

A person would have desperately wanted to order something, and finally, when he/she see a kiosk, they blackout thinking that's gonna take more time to order or that's gonna just leave them frustrated or embarrassed!

~ CONNECTION IS LOST:

These machines are designed for you to feel like a helping hand, but sometimes they can make you feel like you need another helping hand to use those machines!

And that doesn't sound good.

You might be trying to get a small task done, but then suddenly these kiosks come in between like a wall.

HOW TO USE KIOSKS THE RIGHT WAY!

This is where interactive 3D avatars really make a difference!

You know what, they aren't complicated like kiosks; they actually help kiosks feel more welcoming and easier to use.

Instead of staring at a blank screen that people find complicated, they can actually meet a face that looks at them, talk to them and also guide them through every single step.

There's no need to worry about using a kiosk after this...cause finally it doesn’t feel like fighting with a machine.

You can start feeling like getting help from someone who’s always there for you.

The final goal is to give kiosks a little bit of personality that makes the whole experience for everyone who uses it to be much smoother and more enjoyable.

Even small things like...a friendly voice, a warm smile, or simple step-by-step guidance can completely change how someone feels when they are trying to do something with the help of technology.

Let's see what avatars can do for users...

~ MAKE INSTRUCTIONS CLEAR:

Imagine you get stuck somewhere in between, but then there's no constant fear of being left clueless, cause you know that there's somebody to guide you through each step in the process.

That sounds great, right!?

Guiding through all the instructions makes it easy for the user, and there's no fear of guessing what the next step is or whether my previous click was correct.

It's exactly like someone who's quietly showing you the right way without leaving you feeling stressed or frustrated.

Users get a stress-free, calm and friendly experience that they love!

~ EASE NERVOUSNESS:

Let's take…

You went to get something after an incident that was totally frustrating! But then you see a 3D avatar that's so welcoming and charming!

It smiles and gives you such a warm gesture.

Wouldn't you be impressed!?

Of course, we all would be impressed cause after a long day all of us deserve a friendly gesture.

And that makes a huge difference!

It gives you exactly the same.

Making the kiosk experience more relaxing and less frustrating is all we need.

~ SAVE TIME:

Imagine you are trying to order something in a hurry, and then you find that on the menu really quickly.

That's what you would have wished for, isn't it?

That's what everyone wishes for.

Nobody has time to wait for such a long time just to find the right thing they wanted to order.

When these agents make it smoother by guiding people through the menu or the next step they are meant to do, it makes the whole customer experience so much more relaxing!

~ INCLUDE EVERYONE:

All the people who aren’t super comfortable with technology can feel confident using the kiosk.

Because there's always a friendly guide there to help them.

That means there's no constant fear of being left out in the crowd.

No one feels confused about what to do next, and everyone can get things done easily with the help of the agent who gives step-by-step guidance on what should be done next.

~ TURN STRESS INTO COMFORT:

Kiosk once felt like stress when it was just a cold screen that was complicated for many people..

But, no more worries of getting stressed, cause you get to experience a friendly and simple agent that's right by your side to guide you through the process and get your task done in no time.

No stress, no frustration, just a relaxing and comfortable experience.

And now that sounds great!

At the end of the day, it's all about making kiosks feel like someone who's super friendly and someone who you can reach out to for help.

With the 3D avatars, that’s exactly the kind of experience everyone can get!!

Get to experience these cool 3D avatars by AGENTZEE just by clicking the link given below!

The Future of Kiosks: Friendly 3D Avatars That Actually Help!